Course Overview
Communication is central to safe, respectful, patient-centred care. This module introduces communication support needs, why inclusive communication matters, and practical strategies you can use in everyday healthcare interactions.
This module is made up of 6 topics. Work through them in order, complete the two practical case studies then complete the quiz to consolidate your learning.
Course Content
Module 2: Introduction
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Module 2: 1 Introduction to Communication
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Module 2: 2 Communication Support Needs
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Module 2: 3 Inclusive Communication
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Module 2: 4 Early Identification
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Module 2: 5 Access Checks
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Module 2: 6 Communication Strategies
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Module 2: 7 Practical Case Studies
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Final Quiz
Module 2: Quick Bites Quiz
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