Module 2
Inclusive communication training packages
Module 2: Inclusive Communication Training Packages introduces the fundamentals of patient communication in healthcare settings.
It covers what communication support needs are, how to identify them early, how to run access checks, and practical inclusive communication strategies staff can use to ensure safe, equitable care for all patients.
What you’ll learn
- Introduction to Communication
- Communication Support Needs
- Inclusive Communication
- Early Identification
- Access Checks
- Communication Strategies
Resources
The complete module is available to download so you can review it on your own time. Save it to your device, revisit sections as often as you like, and work through the material at a pace that fits your schedule. The downloadable version contains the same content as the online module.
Quick Bites
A short, interactive knowledge check on inclusive, accessible communication in healthcare. Test what you’ve learned from Module 2 of the Communication for Safe Care toolkit in just a few quick questions.