Healthcare Professional
Build the inclusive communication skills and practical tools you need to deliver safer, more accessible care. Learn to use the OSTRICH framework and embed inclusive practice into your everyday work.
01
Essential skills for inclusive communication
Inclusive communication, Teach-back resources, Easy-read resources
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What you'll learn
- Inclusive communication
- Teach-back resources
- Easy-read resources
02
Inclusive communication training packages
6-minute training, 2 hour training, training evaluation surveys.
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What you'll learn
- 6-minute training
- 2 hour training
- Evaluation surveys
03
Using the OSTRICH tool in a healthcare service
What is the OSTRICH? Why was it developed? How to use it?
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What you'll learn
- What is the Observation Tool and Resource for Inclusive Communication in Healthcare (OSTRICH)
- Why was the OSTRICH developed?
- How to use the OSTRICH
04
Communication inclusive co-design
Co-design frameworks, accessible resources for co-design participation.
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What you'll learn
- Co-design frameworks
- Accessible resources for co-design participation
05
Tackling service and systems changes
Service innovation, championing communication, and inclusive work culture.
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What you'll learn
- Making changes in services
- Championing inclusive communication
- Cultural workplace changes
06
Supporting student placement in healthcare
Student placement model, student reflections.
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What you'll learn
- Student placement model
- Student reflections