Course Overview
Good communication is at the heart of safe, respectful healthcare — but for many people, everyday interactions come with barriers that go unrecognised. This module introduces the essential skills, key terminology and practical strategies you need to start communicating inclusively with patients, clients and colleagues.
This module is made up of 2 topics. Work through them to complete your learning.
Course Content
Module 1: Introduction
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Module 1: 1 Key Terms for Communication Support
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Module 1: 2 Practical Skills for Inclusive Communication
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