Module 2: Inclusive Communication Training Packages

Course Overview

Communication is central to safe, respectful, patient-centred care. This module introduces communication support needs, why inclusive communication matters, and practical strategies you can use in everyday healthcare interactions.

This module is made up of 6 topics. Work through them in order, complete the two practical case studies then complete the quiz to consolidate your learning.

Course Content

Module 2: Introduction
Module 2: 1 Introduction to Communication
Module 2: 2 Communication Support Needs
Module 2: 3 Inclusive Communication
Module 2: 4 Early Identification
Module 2: 5 Access Checks
Module 2: 6 Communication Strategies
Module 2: 7 Practical Case Studies
Final Quiz
Module 2: Quick Bites Quiz